Every July comes with a 1-year limited warranty. Unlike as with traditional manufacturers, every July is automatically registered - there are no forms to fill out. We also offer the option of purchasing an extended 3-year warranty through our partnership with Clyde. Learn more about our warranty program by clicking here.
To protect your July for even longer, sign up for our extended warranty offered through our partnership with Clyde. You'll be able to extend your warranty for a total of 3 years - and be protected from accidental damage from day one. Learn more about the Clyde extended warranty by clicking here.
The order confirmation email you received includes a link to track the status of your order. If you can't find that or have other questions, just email us at email@example.com.
Please email us at firstname.lastname@example.org and we'll make adjustments to your order.
Yes. Please provide your tax exempt certificate by email to email@example.com and we'll help process your order.
We are confident that you'll love your July. In case you're not, we offer a 30-day money back guarantee. If you don't like your July for any reason during the first 30 days, we'll take it back for a full refund.
We ship for free within the continuous United States. Unfortunately, we are unable to ship to PO Boxes, so please provide an alternate address. We will be shipping to Canada in 2021, so please sign up for our newsletter to stay updated.
The Standard Filter comes with every July, but it only protects the internal components of your July from large pieces of dust or debris. The air purifying Sky Filter cleanses the air of fine particulates that you breathe, including pollen, pet dander, and other pollutants.
Our air purifying Sky Filter gets saturated after about one month of regular use. You won't necessarily see any visual change, but after one month it will no longer cleanse the air and can even decrease your July's efficiency. Simply take out the filter, dispose of it in the trash, and replace with a new Sky Filter.
We've made installing July a breeze. You can watch a how-to video of the installation by clicking here. But if you need any additional help, just give us a call at: (347) 973-4029.
Every July comes with our patented installation frame that makes every installation completely safe. A bracket is not required to securely install your July. However, some buildings require brackets to be installed. July works with most standard brackets.
July is designed to work with most single or double hung windows (that open vertically), from 19" to 39.5" wide. There is a minimum window opening height of 15.13". If you have a slider window, or your current unit is in the wall, we don't have a model for you - yet!
July does not work with slider windows. But we are working on a model for this type of window. Sign up to our newsletter, and we'll keep you up to date as we release new products.
You can see all the specifications of our units on the product page by clicking here.
The dimensions of both the Small and the Medium are the same (we managed to shrink the Medium to fit into the same casing as the Small). The dimensions are: 18" (depth) x 19.5" (width) x 13.6" (height).
The Small weighs 50 lbs and the Medium weighs 55 lbs.
The Small is rated at 50 decibels and the Medium is rated at 54 decibels. This makes our Julys amongst the quietest units on the market in their cooling capacity categories.
Every July comes with: The July unit, our patented installation frame, side panels and the hardware necessary to fully install your July.
July is designed exclusively for use in single or double hung windows (ones that open vertically). Unfortunately, July cannot be used through-the-wall, but we are working on a new model specifically for this use case.
We're here to help. If you're having issues with your July, just contact us at firstname.lastname@example.org and we'll help troubleshoot.
July blows cold air out of the outlet towards the top of the A/C. This functions very much similarly to traditional window A/Cs. Our decorative front panel does not change the airflow system.
You can view the instruction manual digitally by clicking here.
You can control July from our app, available for Android or Apple iOS devices. The app allows you to control July from your mobile device. You can also connect July to your Amazon Alexa or Google Home to control it with your voice.
You can control July from the on-device control panel, the remote control, or your smartphone if you download our app. The app is not required to control July, but is just one of the options you have.
Yes. Unlike most traditional retailers, we'll deliver and install your July at the same time.
At the moment, we provide installation services in New York City. However, we'll be expanding our radius of service for the 2021 season!
Yes. Just let us know you need one and send us your building's template to email@example.com.
Yes. You can opt for our DIY Plexiglass Kit, or ask our installers to add it on at the time of installation for an additional fee.
Unfortunately, our installation team is only able to install July in a window in your home. Wee are able to un-install an old unit for removal, but we cannot move units within your home.
We're sorry to hear that there might have been damage during the installation process. Please email us at firstname.lastname@example.org with information on the situation and we'll sort it out.
We are only able to haul-away old A/Cs if you have selected our Fall Haul Away program or if you are receiving installation services. Delivery-only is not eligible for removal.
If your A/C is working, we'll re-purpose it to make sure that it ends up in a home in need of cooling. If it's broken, we'll make sure it is recycled in an ecologically-friendly fashion.
Please contact us as soon as you know of the change in your schedule at email@example.com.
We ship nationwide for free. We are constantly expanding our delivery and installation zone, so stay tuned!
We're happy to process an exchange if you've got the wrong size. Just email us at firstname.lastname@example.org with your order number.
Carbon Offset Program
Most A/Cs end up in a landfill - the equivalent carbon impact of driving from Seattle to Miami. When we take away a broken A/C, reusable parts are repurposed, and the refrigerant is disposed of in an environmentally-friendly way.
In our Medium, we use the state-of-the-art refrigerant, R32. This has 2/3rds less emissions than most A/C on the market. We'll be doing even more to reduce our carbon impact.